Terms of Service
Effective date 26 August 2026 · Last updated 26 August 2026. This document creates a contract, and it needs more scrutiny than the others.
Who these terms are between
These terms are an agreement between you and the individual operating Haven Courses ("Haven", "we", "us"), operator of havencourses.com. There is no registered company entity at this time.
By creating an account you agree to these terms. If you do not agree, do not use Haven.
Who may use Haven
You may use Haven if you are 13 or older.
If you are under 18, a parent or legal guardian must review and accept these terms on your behalf before you use Haven. In most places a person under 18 cannot be held to a contract, so your guardian is the contracting party — not you. Your guardian is responsible for your use of Haven.
Haven is currently invite-only. You need a valid invitation code to create an account. Codes are single-use and tied to a role.
Your account
Keep your password secure and your details accurate. You are responsible for activity under your account. Tell us at support@havencourses.com if you think someone else has access.
One person, one account. Do not share, sell or transfer your account.
Terms for teachers
You must complete identity verification before publishing a course or messaging students. Verification is handled by Persona and is described in our Privacy Policy.
You are an independent contractor, not an employee, partner or agent of Haven. You set your own course content, schedule and teaching approach. Haven does not supervise your teaching, and you are responsible for your own taxes.
Terms for students
Enrol only in courses you intend to take. Course materials are for your personal learning — do not copy, redistribute or resell a teacher’s content.
Progress tracking and completion are informational. Haven does not award accredited qualifications or academic credit.
Payments
Paid courses are available on Haven. Teachers set their own price, and prices are shown in US dollars with any applicable tax added at checkout.
Payments are processed by EShipX acting as merchant of record. Haven does not receive or store your card number.
Communication on Haven
Haven Chat is available between a verified teacher and a student enrolled in one of that teacher’s courses. It exists for coursework.
Messages are automatically scanned for phone numbers, email addresses and external links, and flagged for moderator review. Messages are retained after deletion. Guardians of users under 18 may request their child’s conversation history.
Things you must not do
Reporting
Report a user, message or course using the reporting tools in the product, or email support@havencourses.com. If you believe someone is in immediate danger, contact your local emergency services first.
Suspension and termination
You may close your account at any time from your settings.
We may suspend or close an account that breaches these terms, poses a risk to other users, or has been inactive for an extended period. We may act immediately without notice where there is a safety risk.
Some information survives account closure — safety records, and anything we must keep by law.
Availability
Haven is provided as-is. We do not guarantee it will be uninterrupted or error-free. We may change, suspend or discontinue features.
Haven is a marketplace. We verify teacher identity; we do not verify teaching quality, qualifications or accuracy of course content, and we are not a party to the arrangement between a teacher and a student.
Liability
To the fullest extent permitted by law, Haven is not liable for indirect, incidental or consequential losses, or for loss of data, profit or opportunity.
Where liability cannot be excluded, it is capped at the greater of the total amount you paid Haven in the 12 months before the claim, or US$100.
Nothing here limits liability that cannot lawfully be limited.
Governing law and disputes
These terms are governed by the laws of India. Disputes will be resolved in the courts of Bengaluru, India.
Changes to these terms
We will post changes here and update the date above. For material changes we will notify you before they take effect. Continuing to use Haven after that means you accept them.