Contact Haven

All contact is by email — Haven has no public postal address or phone line. We answer within 3 to 5 days.

What is this about?

If someone is in immediate danger, contact your local emergency services first, then tell us so we can preserve records.

SUPPORT

support@havencourses.com

Accounts, courses, payments, refunds, guardian requests and safety reports.

BUSINESS & PRESS

hello@havencourses.com

Partnerships, press enquiries and anything about the company itself.

IN THE PRODUCT

Report or block

Any message, user or course can be reported from inside Haven. That route is faster than email.

EMERGENCIES

Local emergency services

Haven is not an emergency service. Contact them first, then tell us so we can preserve records.