Haven

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Answers to the questions we get most. If you can’t find it here, email us — we reply within 3 to 5 days.

◉Getting startedInvite codes, creating an account, guardian consent.8 articles▤Courses & lessonsEnrolling, progress, access and course changes.12 articles✉Haven ChatWho can message you, blocking, message scanning.6 articles$Payments & refundsCards, receipts, the 14-day refund window.9 articles✓Teaching on HavenVerification, publishing, payouts, guardian links.14 articles⚑Safety & reportingReporting, blocking, guardian requests.7 articles

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PAYMENTSHow do I request a refund?→CHATWhy was my message flagged for review?→ACCOUNTMy invite code will not work→GUARDIANSHow do I get a guardian link for my child?→TEACHINGMy Persona verification failed — what now?→COURSESA course I enrolled in was unpublished→
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